“Insured advised she was so impressed with how helpful you have been and how quickly you have organised the repairs. She has told me a couple of times how lovely you have been on the phone to her.”

“Insured has been pleased with your constant updates, communication and letting her know what was happening next. She was also especially pleased with your allocation of the flooring trade, whom she had used prior, and was very happy with his workmanship.”

“Insured advised he has been very happy with the way you handled the claim (especially taking into consideration his mum). Rod complimented you on many occasions about how organised and pro-active you were and your allocation of the various trades, which he was particularly pleased with.”

“Very happy with new roof, and side veranda covers/screens. Trades all very professional, clean and tidy. Special mention regarding Emma, very nice person to work with, made the job flow very well.”

“The Insured said she was exceptionally pleased with the way the trades on site conducted themselves, their manners and the workmanship that was carried out. She was also very happy with the way the claim was handled by Taylor at the Office, and was impressed with the speed of the claim / repair cycle, communication from our Office and sequencing of the works.”

“Insured is really happy with Kingston, she advised they did fantastic work and was overall really with the claim experience and the repairs done.”

“Real Estate Agent would like to thank Kingston for how thorough and professional the building contractor and support staff were and they showed real empathy to the tenant’s situation.”

“Our claim was attended to promptly and we were kept informed throughout the weeks of repair work.”

“The whole sequence was handled in such a professional way that it relieved the stress that we felt of having our home invaded. The assessor was very caring, which made the whole process hassle free. Repairs to the property were well done and on time.”

“Our claim was processed with speed and efficiency to our complete satisfaction. All phone conversations with staff were helpful and courteously handled. All trades people did an excellent job, we could not be more pleased.”